Technical Support
Support is intended for problems involving installation, documented framework functionality, reproducible NOIFEX AI bugs, and product download/access.
Include in a bug report
- NOIFEX AI version.
- Operating system.
- Python version.
- Relevant config name.
- Command that was run.
- Complete error or traceback.
- Steps to reproduce the issue.
Purchase Support
Purchase support covers issues such as a missing download, an incorrect transaction, or difficulty accessing the purchased product.
Not included in standard support
- Custom AI/model development.
- Custom dataset engineering.
- Guaranteed model performance or convergence.
- Third-party cloud/GPU service support.
- Custom framework features or private consulting.
Official support contact
Official support email: webmaster@synsiti.com.